Hybrid Senior Pre-Sales Engineer

at Intelipost

• Job title: Senior Pre-Sales Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Pre Sales Engineer supporting market growth through technical integration and client relations for a diverse ecosystem. Engage with projects and improve efficiency within the team.

Responsibilities

• Attend technical architecture meetings
• Support the projects team during kickoff meetings and throughout project execution
• Analyze RFPs, RFQs, RFIs, etc.
• Lead and conduct POCs
• Project pricing
• Gather and document requirements
• Proactively seek ways to improve the efficiency and effectiveness of the value stream
• Map integrations between Intelipost systems and our clients
• Assist clients and users in learning to use the platform
• Write queries for data retrieval, updates and deletions
• Deliver training to Inteliposters
• Assist in process mapping
• Configure and parameterize the system according to defined processes

Requirements

• Rapport — ability to quickly build connection with different types of clients
• Storytelling — craft narratives to clarify context and ensure understanding among all stakeholders
• Strong written and verbal communication skills
• Able to interact effectively and independently across departments
• Recognize environmental and cultural nuances and adapt accordingly
• Work effectively in a dynamic environment with shifting priorities
• Questioning mindset — challenge the status quo and ask the right questions
• Proactive — anticipate potential demands or issues and act to ensure efficiency
• Empathy — put yourself in others’ shoes and treat everyone with respect, especially in difficult situations
• Collaboration — team player with good interpersonal skills
• Flexibility — willing to occasionally start earlier or stay later when needed
• Work under pressure — handle pressure from other areas, directors, managers, coordinators and sales teams
• Negotiation — able to negotiate deadlines or tasks without needing leadership support
• Ethics — act with integrity, acknowledge mistakes as well as successes, and work to prevent recurrence
• Coachability — ability to receive feedback and use it to improve performance
• Emotional intelligence — identify and manage personal and others’ emotions
• Experience preparing technical proposals and project scope documents
• Basic knowledge of creating presentations
• Microsoft Office (Word, Excel, PowerPoint)
• Desired: basic English (reading documentation) and Spanish
• Ability to describe technical concepts to diverse audiences: executives, business stakeholders and technology professionals
• Customer service experience
• Analytical skills

Benefits

• Health insurance (for you and your dependents)
• Dental plan
• TotalPass
• Flexible working hours (choose a start time of 08:00, 09:00 or 10:00)
• Meal/food allowance (VR/VA Flex): BRL 924.00 per month
• Childcare assistance
• Semi-annual profit-sharing (PLR)
• And more...