Production Analyst role in a tech company supporting day - to - day technology services. Collaborating with stakeholders and feature teams to enhance platform robustness and service management.
About the role
- Portal Support Administrator managing inquiries and assisting with annual licensing renewals for insurance agents. Role involves handling phone calls and email support in a hybrid work environment.
Responsibilities
- Answer phone calls and emails, assisting with inquiries within areas of responsibility and escalate requests to the licensing and practice teams as appropriate
- Respond to voicemail messages and escalate inquiries as appropriate
- Understanding of Council operations and detailed knowledge of annual licence renewal process in order to properly address inquiries
- Provides reception and mail coverage, as required
- Completes other tasks, as assigned by the manager
Requirements
- 2-3 years of experience in an office environment with a focus on data entry and customer service
- Exceptional accuracy with respect to data entry
- Excellent oral and written communication skills
- Good word processing skills, with a typing speed of 45 wpm
- Excellent organizational skills and attention to detail
- Punctual, dependable, and able to function well under pressure
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Office Assistant handling document control and office assistance for Mission Aviation Fellowship, a charitable organization serving remote communities through aviation. Managing records, office tasks, and collaborating with various departments.
Product Administrator coordinating end - to - end product development processes at Modibodi. Involves managing timelines, documentation, and supplier communication for sustainable apparel.
Wholesale team member managing orders and providing customer service to National Accounts. Supporting sales teams and coordinating logistics for product launches and campaigns.
First - level supervisor at Celestica supervising employees and ensuring routine work processes. Overseeing annual plans/objectives, budgets, and employee performance in Chonburi region.
Estates Administrator managing client estate accounts with a focus on service excellence at Aviso Wealth. Collaborating with Operations team to enhance processes and client experiences.
Transfers Administrator responsible for daily processing of transfers in financial securities firm Aviso Wealth. Collaborating with teams to provide operational support and handle escalated items.
Pet Loss Support Administrator providing essential support to the Pet Loss Support service. Managing enquiries and volunteer coordination to ensure compassionate support for pet loss.
Administrative Technician managing technical works related to personnel and administrative services. Supporting colleagues and organizational activities at the Vice - Presidency of Information Resources in a hybrid position.
Product Administration Advisor providing administrative support to Desjardins components and assisting clients and partners. Recommending solutions for standards, policies, and programs with complex problem - solving skills.