System Administrator supporting a federal client in managing secure cloud - based solutions, focusing on AWS and compliance. Role involves system engineering and support for AWS services.
About the role
- NetApp Storage Administrator III providing Federal Trade Commission with maintenance and optimization of hybrid storage. Ensuring system reliability and performance through proactive support and monitoring.
Responsibilities
- Support the Federal Trade Commission (FTC) with Operations and Maintenance (O&M) of its hybrid storage infrastructure
- Provide end-user support, configuration, maintenance, backup, and optimization of the FTC’s NetApp Cloud Volumes ONTAP (CVO) and NetApp Keystone solutions
- Ensure system reliability, performance, and scalability through proactive monitoring, incident and service request resolution, performing backups, and recommending infrastructure improvements
Requirements
- Must be able to obtain a US Public Trust Clearance
- Have an active IAT Level II or higher certification preferred
- Available to work remote/hybrid Monday-Friday varying hours
- Available to report onsite at minimum 3 days every month and as requested
- Experienced in NetApp Cloud Volumes ONTAP (CVO), Keystone, BlueXP, and SnapCenter technologies
- Oversee data center operations and administrations of the NetApp storage systems, including on-premises FAS and AFF series, and CVO systems; configure, manage, troubleshoot, and ensure availability of systems as per industry standards
- Administration of NetApp ONTAP, troubleshooting performance issues, performing firmware and OS upgrades, using storage management and monitoring tools (AIQ, AIQUM), managing storage/backup integration within the Data Infrastructure
- Proficient understanding of NetApp storage concepts, protocols, and related storage technologies, including cloud backup, replication technologies, security hardening, and performance tuning
- Proficient in developing and maintaining superior technical documentation
- Knowledge of Microsoft Azure Storage
- Strong understanding of both file-level (CIFS/SMB, NFS) and block-level (iSCSI, NVMe, Fibre Channel) storage protocols, including their underlying transport mechanisms (TCP/IP, Fibre Channel, and NVMe-over-Fabrics)
- Manage, monitor, and validate NetApp data protection, including snapshot, SnapMirror, SnapVault, replication, and cloud backup data protection technologies
- Participate in incident, change, and problem management in accordance with ITIL practices
- Knowledge of Windows, Linux, VMware, and Hyper-V Operating Systems technologies
- Document and provide recommendations to enhance infrastructure design, build processes, and deployment practices, with a focus on improving reliability, scalability, uptime, and overall system stability
- Positive, proactive, team-oriented attitude with a flexible and innovative approach to work
- Proficiency in scripting languages such as PowerShell, Python, or Perl for automation and task management
Benefits
- Monthly Office Support Stipend
- Training and Tuition Plan
- 401K Safe Harbor IRA with 3% Employer Contribution and Profit-Sharing Options
- Complimentary Financial Advisement
- Healthcare - Medical, Dental, Vision
- Life and AD&D Insurance
- Short and Long-Term Disability Insurance
- Benefits Advocate Access
- 11 Paid Holidays per Year
- Vacation Leave
- Sick Leave
- Military, Bereavement, and Parental Leave
- Fitness Membership Sponsorship
- Identity Theft and Legal Protection Services
- Employee Referral Program
- Cash Bonus Incentives for Business Growth
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