Associate Project Manager managing healthcare market research projects at MedSurvey. Collaborating with teams to deliver high - quality work for clients through effective communication and project management.
About the role
- Director of Project Management leading a team of project managers in delivering cloud transformations. Responsible for project standards, resource allocation, and client satisfaction in professional services.
Responsibilities
- Lead, mentor, and develop a team of Project Managers
- Establish career development paths and growth opportunities
- Conduct regular performance reviews and provide continuous feedback
- Foster a collaborative culture focused on client success
- Recruit and retain top project management talent
- Define and standardize project management methodologies
- Create and maintain project templates, tools, and best practices
- Develop and implement project governance frameworks
- Establish project risk management processes
- Continuously improve delivery processes based on lessons learned
- Oversee resource allocation across multiple client engagements
- Balance team workloads and optimize utilization
- Coordinate with delivery teams to ensure appropriate staffing
- Plan for capacity needs based on sales pipeline and forecasts
- Collaborate with other department leaders on cross-functional resourcing
- Ensure consistent, high-quality project delivery
- Oversee project health and intervene when necessary
- Maintain high client satisfaction scores
- Identify and resolve delivery issues before they impact client relationships
- Serve as escalation point for complex client situations
- Track and report on key performance metrics for the PMO
- Manage project profitability and financial performance
- Identify opportunities for increased efficiency and cost savings
Requirements
- Minimum of 10+ years of experience in project management, with at least 5 years in a leadership role
- Proven experience building and optimizing a project management office in a professional services environment
- A strong comprehension of the AWS Partner Ecosystem, preferably with a minimum of 2 years working experience at an AWS partner
- Experience with AWS cloud projects or similar technology transformations
- Strong understanding of project management methodologies (Agile, Scrum, Waterfall)
- High proficiency with project management tools and systems (e.g., Jira, Smartsheet)
- Track record of successful project delivery within scope, budget, and timeline
- Experience with resource management and capacity planning
- Demonstrated ability to manage client relationships and expectations
- Demonstrated ability to balance business outcomes with technical implementation
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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