Clinical Medical Manager at Novo Nordisk facilitating clinical trials in Oceania. Collaborating with healthcare professionals to drive impactfulclinical activities and patient outcomes.
About the role
- IT Supply Applications Senior Manager at Indivior enhancing supply chain efficiency using SAP applications. Collaborating with business and IT stakeholders to implement improvements across global operations.
Responsibilities
- Supply Application Strategy: Determine strategy and roadmap for Supply business functions
- Keep abreast of manufacturing, regulatory, industry and technology changes
- Stakeholder Management / Partnership & Governance: Work with the Supply business to identify business and IT roadmap opportunities, and with the wider business to increase the efficiency and utilization of systems.
- Mature IT / Supply Governance & lead regular business reviews
- Ensure all super users are trained and have access to support and materials to fulfil their roles.
- Work with super user groups to implement best practices across the population.
- Application Management: Responsible for aspects of license and vendor management for support partners and software vendors
- Partner with internal and external vendors on development and support, ensuring any support issues are escalated and prioritized appropriately.
- Work closely with the business and Information Security to identify and mitigate security risks.
- Support internal and external audits to ensure systems are compliant with all relevant policies.
- Define and evolve application management approach for the systems including system specific change management and application administration
- Team and Project Leadership: Build strong collaborative relationships with key business partners and IT colleagues that enables effective support and solution implementation.
- Strong leadership and management skills to facilitate offshore and onsite vendor and internal support teams, working across geographies to ensure company SLA’s are met.
- Support and coach team members, and guide external vendors, to meet business objectives.
- Manage IT and business facing projects by leading teams to meet schedule, budget, and quality.
- Manage key risks, issues, actions, and decisions in timely manner.
- Identify workload and resourcing constraints and propose options to prioritize and deliver solutions
- Procedures and Controls: Continue to mature IT and business processes and associated training documentation.
- Review and approve IT procedures and controls.
- Application Support and Administration: Be responsible for the teams who manage day to day incidents and requests for several business systems, ensuring these are managed in line with SLA’s, and Indivior IT best practices.
- Maintain the system operation as required by the business and in line with Indivior Policies and SOP’s.
- Complete regular IT administration activities, covering: Ongoing training and support for super users/users
- Oversee interfaces and critical jobs
- Execution and review of scheduled Sarbanes Oxley Act (SOX) and IT General controls
- Projects and Enhancements: Act as Project Manager for system improvement projects and enhancements, and input into other projects that may impact upon the applications being managed.
- Hands on capability in all aspects of the project lifecycle, including gathering requirements, Gap Analysis and blueprinting, system configuration, customization, testing, documenting, deployment and training end-users on SAP and associated applications
- Collecting business requirements and completing assessments for enhancement requests across Supply functions for SAP and associated applications
- Design and implement solutions and continual business process improvements for Supply applications
- Design and author training & knowledge articles, standard operating procedure documents, functional and technical design documents, ensuring that documentation specific to Indivior’s Good Documentation Practices as per the standards set by Quality and Compliance department
- Lead the development of testing requirements, script preparation and successful testing completion as per defined testing standards
- Define cutover and deployment plans and lead the rollout of changes and projects to business teams ensuring communication, training and support issues are completed timely to enable successful implementation.
Requirements
- 4-year Bachelor’s Degree in Business / Engineering or Supply / Operations discipline with focus on Information Technology
- Industry experience in Pharmaceuticals / Life Sciences / Manufacturing
- Windows, MS Office, ValGenesis, ServiceNow, SAP MM, SAP SD, SAP PP-PI, SAP WMS, SAP IBP, SAP BI, Power BI, Veeva QMS, Manufacturing Execution Systems
- At least 7 years’ experience in IT Management of Supply function applications and business processes with in-house and outsourced manufacturing within a Pharmaceutical / Regulated environment
- Minimum 10 years SAP MM, SD, PP, WMS experience with significant integration knowledge across adjacent SAP FICO modules and reporting
- At least 3 years of leadership and supervisory experience
- Demonstrated experience operating within an SAP “Global Template” environment with multi-national manufacturing / sub-contracting companies and intercompany processes
- Process reengineering experience optimizing Global Supply with Internal and external Manufacturing models
- Demonstrated Implementation & support experience of integrating SAP with external partners
- Knowledge and experience with SAP SCM applications (APO-DP/SNP, Flexible Planning) and SAP IBP Demand/Supply desired
- Knowledge and experience with Manufacturing Execution, Quality and Serialization systems (TraceLink) well regarded
- Strong track record of contributing to projects and achieving results within a validated regulatory environment.
Benefits
- Competitive PTO plus company closure from December 24th- January 1st
- 401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
- U.S. Employee Stock Purchase Plan- 15% Discount
- Comprehensive Medical, Dental, Vision, Life and Disability coverage
- Health, Dependent Care and Limited Purpose Flex Spending and HSA options
- Adoption assistance
- Tuition reimbursement
- Concierge/personal assistance services
- Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
- Wellness programs as well as other discounts and perks.
Job title
Job type
Experience level
Salary
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Degree requirement
Tech skills
Location requirements
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