Commercial Insurance Service Specialist providing support to commercial members. Managing inquiries and ensuring positive interactions aligned with Indiana Farmers Insurance's service commitment.
Responsibilities
Handle inquiries across multiple channels
Provide responsive, knowledgeable, and helpful assistance to commercial members/customers
Ensure each interaction reflects the company’s commitment to delivering a positive and professional member experience
Play a critical role in helping members feel confident and supported throughout their insurance experience
Requirements
Commercial Insurance experience
High School education or equivalent
Strong written and verbal communication skills
Ability to identify and process relevant data efficiently and accurately
Open to flexible work schedules and able to work some evening hours
Commitment to increasing knowledge base and learning new systems or tools to enhance overall job performance
Reliable transportation for in-person training and events at home office, in Indianapolis
Benefits
Free Health insurance
Free Dental insurance
Free Vision insurance
Free Life insurance
Free Short-Term & Long-Term Disability insurance
2% 401k Company Match
11% 401k Company Contribution
Excellent Paid Time Off
Generous paid time for Parental Leave
Day of Service
Student Loan Assistance Program
Educational Incentive Program
Several committees to explore, to connect with co-workers and build relationships
Two robust Employee Assistance Programs for you and your family
Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote
Matching funds of up to $100 annually are available from the company for your favorite charitable organization
Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
An on-site fitness center, as well as free and convenient parking, make life easier
Job title
Commercial Insurance Service Specialist – Partner Advocate
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