Hands-on marketing role supporting CRM and campaign execution for luxury retail brands. Collaborate with teams to manage email marketing and brand launches in a fast-paced environment.
Responsibilities
**The role**
This is a hands-on marketing role supporting campaign execution, CRM/EDM, and brand marketing initiatives across online and offline sales.
You’ll work closely with the local and regional team to execute campaigns, manage email marketing and support brand launches. This is an ideal opportunity for someone with 2–3 years of experience looking to grow into a broader marketing role.
**Key responsibilities**
**CRM & email marketing**
Support planning and execution of EDM and SMS campaigns
Build and schedule email campaigns using CRM platforms
Manage segmentation, lists and campaign setup
Track performance including open rate, CTR and conversions
Maintain email and customer database hygiene
**Campaign & content support**
Support execution of marketing campaigns across digital channels
Assist with content planning across social and website
Coordinate campaign assets and timelines
Support copywriting for email, social and website
Assist with product launches and promotional campaigns
**Partnerships & brand coordination**
Work with brand partners on campaign assets and timelines
Coordinate marketing materials for online and offline sales
Support influencer, PR or partnership activations where required
**Reporting & coordination**
Prepare basic campaign and CRM performance reports
Track marketing calendar and deadlines
Support ad-hoc marketing and event initiatives
Requirements
**What they’re looking for**
2–3 years marketing experience (retail, ecommerce or agency)
Hands-on experience with EDM/CRM platforms (Klaviyo, Mailchimp, HubSpot or similar)
Strong attention to detail and organisation
Comfortable working in a small, fast-moving team
Basic analytics and reporting skills
Strong written communication and copywriting skills
Interest in retail, ecommerce or consumer brands
**Nice to have**
Experience with Shopify or ecommerce businesses
Social media content or campaign experience
Exposure to partnerships or influencer campaigns
Benefits
**Why join**
Broad exposure across CRM, campaigns and brand marketing
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