Software Engineer responsible for designing, developing, and maintaining software applications in financial services. Collaborating across teams for requirements analysis and engaging in the entire development lifecycle.
About the role
- Maintenance Engineer ensuring reliability of production AI systems at Luminai. Monitoring, diagnosing, and improving AI workflows for critical organizational processes.
Responsibilities
- Monitor, maintain, and improve the reliability of production AI systems and workflow infrastructure
- Proactively identify, diagnose, and resolve system issues across application, integration, and cloud infrastructure layers
- Own incident response processes, including root cause analysis and long-term remediation
- Implement monitoring, alerting, and observability tooling to ensure system health and uptime
- Collaborate with Engineering to harden deployments and improve system architecture for resilience and scalability
- Support customer-facing teams by troubleshooting and resolving technical issues in live environments
- Document system configurations, operational procedures, and recovery protocols
- Continuously improve reliability standards, deployment practices, and operational safeguards
Requirements
- 3+ years of experience in support engineering, site reliability engineering, or infrastructure maintenance
- Strong proficiency in Python or scripting languages
- Experience managing cloud infrastructure (AWS, GCP, or Azure)
- Strong problem-solving skills and a proactive, preventative mindset
- Clear communication skills and ability to collaborate across engineering and customer-facing teams
- High ownership and accountability in high-reliability environments
Benefits
- Offers Equity
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