Hybrid Retail Sales Associate

at IGS Energy

• Job title: Retail Sales Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $41,600 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Dayton, United States

About the role

• Retail Sales Associate representing Just Energy on behalf of IGS Energy at retail locations. Focus on customer acquisition and providing exceptional service within the energy sector.

Responsibilities

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Requirements

• Previous experience in sales, customer retention, retail, or account management is preferred
• Strong interpersonal, communication, and negotiation skills
• Demonstrated ability to build rapport with diverse customer groups
• Self-motivated with strong time management and organizational abilities
• Comfortable working independently and in a dynamic retail environment
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent required
• Reliable transportation to assigned retail and training locations
• Ability to stand for extended periods while working at a retail booth
• Ability to use an iPad or similar device to facilitate customer interactions
• Ability to lift up to 10 lbs (e.g., marketing materials, binders, devices)

Benefits

• Competitive base salary ($20/hr; $41,600/yr)
• Uncapped commission structure ($20 - $30 per sale)
• Performance incentives and recognition programs
• Ability to earn additional incentive time off based on sales performance
• Comprehensive benefits package
• Medical, dental, and vision insurance
• 3 weeks paid time off in first year and company holidays
• Retirement savings plan (401k) + company match
• Employee discounts and retail partner perks
• Robust onboarding and ongoing training
• Continuous coaching and skill development
• Clear pathways for advancement within the organization
• Opportunities to become a subject matter expert in energy solutions