Retail Network Distribution Program Manager providing leadership and responsibility for business unit strategies and programs in physical retail networks including network expansion planning and implementation.
Responsibilities
Provides leadership and has overall responsibility for planning, directing, and coordinating activities pertaining to business unit strategies and programs.
Leads strategic expansion efforts including new branch and ATM openings and all related activities required to support the network expansion.
Works with business segment leaders and stakeholders to establish strategies, program scopes, deliverables, budgets and schedules.
Acts as an advisor to the program team regarding deliverables, tasks, and operations.
Identifies issues and risks and drives the program team to mitigate them.
Ensures projects are completed on time and within budget.
Oversees all pre- and post-opening Branch activities and executes the New Build Playbook to achieve performance objectives.
Performs other duties as assigned.
Requirements
Bachelor's Degree
7+ years of experience supporting large-scale strategic programs across physical retail networks, driving initiative implementation and measurable performance improvements.
Experience in Banking or Financial Services
MBA preferred
Experience utilizing a variety portfolio project management tool and creating and tracking project schedules in MS Excel or MS Project
Strong understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum) and project management processes and standards
Excellent verbal and written communications skills; ability to explain concepts clearly and concisely to multiple layers of peers and leadership
Highly motivated with strong organizational, analytical, decision making, and problem-solving skills
Ability to work in a fast-paced environment and to handle multiple priorities and effectively prioritize them
Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change
Willingness and drive to learn and understand new information
High level of professionalism and confidence with the ability to build credibility with leadership, team members, and business partners and establish effective working relationships
Ability to initiate and facilitate change, whether indicated by corporate needs, market or regulatory requirements
Experience leading large, cross-functional programs and projects
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