Care Manager handling behavioral health needs primarily via telephonic assessments for Oklahoma enrollees. Collaborating with multidisciplinary teams to ensure holistic member care.
Responsibilities
Works as an Oklahoma-based, primarily telephonic care manager
Assess and evaluate enrollees’ needs by guiding enrollees/families towards appropriate resources
Collaborate with the interdisciplinary care management team
Perform telephonic and face-to-face assessments
Monitor care through assessments to ensure member is progressing towards desired outcomes
Create member care plans
Employ strategies to manage Enrollee’s behavioral, physical, environmental, and psycho-social health needs
Identify and resolve barriers to care
Requirements
Must Reside in Oklahoma
Active Registered Nurse (RN) license, or a Licensed Master Level Social Worker (LCSW, LPC, LMFT)
Minimum 1-year Behavioral Health clinical experience
2 or more years of experience of in-home case or care management
Experience working with Medicaid and/or Medicare Enrollees to coordinate services, care needs, or benefits.
Exceptional communication and interpersonal skills with the ability to quickly build rapport.
Knowledge of community health and social service agencies and additional community resources
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint
Periodic travel to Humana Oklahoma City office for meetings and training
Benefits
medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
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