Solutions Architect designing integrated solutions at Caterpillar. Collaborating across functions to meet customer and business outcomes.
About the role
- French-speaking CRM Solutions Architect designing innovative solutions for clients leveraging HubSpot CRM. Collaborating with teams to guide clients through adopting technology and processes.
Responsibilities
- Understand client requirements and design effective solutions using the HubSpot platform.
- Collaborate with cross-functional teams to define architecture and scope of projects.
- Create comprehensive documentation including requirements, functional specifications, and data models.
- Lead complex technology configuration projects and mentor junior team members.
- Conduct technology audits and provide recommendations for improvement.
- Define success metrics and reporting requirements for technology solutions.
- Stay up-to-date with the latest technology features and communicate changes internally and to clients.
- Assist with data migration projects and conduct quality assurance testing.
- Drive team certifications and provide technology training to internal staff.
Requirements
- Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
- Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
- Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
- Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
- Sound knowledge of big data.
- Experience with integrating systems, leveraging APIs, or custom-built.
- Excellent command of English and French, with exceptional writing and communication skills at a business level.
Benefits
- Benefit from full dental/hospitalisation/medical insurance.
- Enjoy monthly meal vouchers.
- Take advantage of 20 days of annual leave over and above the public holidays. In addition, you will be entitled to 12 reduction in work time days.
- Stay connected with a phone subscription.
- Work efficiently with a company-provided laptop.
- Save on commuting expenses with a public transport subscription.
- Receive an allowance to use as you wish.
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