Data Analyst responsible for technical analysis and reporting for Safe - Guard's internal and external stakeholders. Develops BI reporting and data solutions, while collaborating with business lines in Atlanta, GA.
About the role
- Service Desk Agent as Data Analyst supporting users by managing incidents and collecting feedback for HP. Collaborating with users and project teams to improve solutions using Python.
Responsibilities
- Support users by managing incidents, collecting feedback, and collaborating with users and project teams
- Use Python for debugging and resolving technical issues
- Communicate effectively with users and project teams to ensure timely resolution
Requirements
- Experience in service desk or technical support roles
- Proficiency in Python for debugging and automation
- Strong communication and problem-solving skills
- Ability to manage incidents and collaborate across teams
Benefits
- Equal Opportunity Employer (EEO)
- Collaboration with global teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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