Hybrid Engineering Operations Manager

at Houseful

• Job title: Engineering Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Engineering Operations Manager at Alto Software Group ensuring compliance, financial rigor, and operational excellence in the engineering function.

Responsibilities

• Guardian of the Risk Register: Own and maintain the engineering risk register. You’ll ensure risks are not just documented, but rated, tracked, and proactively reviewed.
• Strategic Reporting: Facilitate risk review sessions with engineering leads and translate technical risks into clear posture reports for the Director of Engineering and senior leadership.
• Compliance & Audit: Monitor engineering’s adherence to audit obligations, including security tooling coverage, Disaster Recovery (DR) testing schedules, and vendor SLAs.
• Board Readiness: Support the preparation of high-stakes engineering materials for board reporting and executive reviews.
• Portfolio Management: Maintain a comprehensive inventory of our engineering tools, licences, and total spend.
• Vendor Relationships: Own the lifecycle of our relationships with key SaaS and infrastructure providers, from initial procurement to performance evaluation against SLAs.
• Contract Lifecycle: Track renewals and lead renegotiations to ensure we avoid "auto-renewal traps" and always get the best value for our scale.
• Financial Liaison: Act as the "translator" and primary point of contact between Engineering and Finance for all cost-related queries.
• CapEx vs OpEx Management: Support the classification of engineering spend, ensuring we are accurately tracking capitalised vs. operational expenditure.
• R&D Tax Credit Lead: Own the engineering side of the R&D tax credit process—gathering project data, coordinating with tax advisors, and ensuring our submissions are both accurate and maximised.
• Budget & Forecasting: Maintain engineering cost forecasts and drive budget planning cycles alongside the Director of Engineering, flagging variances before they become issues.
• Internal Runbooks: Develop and maintain the documentation and processes that keep engineering operations running smoothly.
• Efficiency Hunter: Identify friction points in how the engineering function operates and drive the initiatives to fix them.
• Comms & Culture: Support internal communications for engineering programmes and initiatives, ensuring everyone is aligned and informed.

Requirements

• Proven experience in a Technical Operations, FinOps, or GRC (Governance, Risk, Compliance) role within a software or tech-heavy environment.
• Familiarity with R&D Tax Credit processes and software capitalisation rules.
• Experience managing SaaS vendor relationships and navigating procurement processes.
• Exceptional organisational skills and a track record of managing risk in a fast-paced environment.

Benefits

• Everyday Flex - greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for volunteering & Digital detox day
• Festive Closure - business closed for period between Christmas and New Year
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary
• Talent referral bonus up to £5K