Pro Sales Manager leading a team to drive outside sales and manage professional customer accounts while ensuring sales growth. Facilitating training and coaching for Pro Account Representatives in a retail environment.
Responsibilities
The Pro Sales Manager (PSM) is responsible for leading a team of Pro Account Representatives to drive outside sales and profitability growth.
Manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales.
Coach a sales team utilizing Salesforce.com and customer visits to strengthen their sales performance and skillsets.
Drive training of new and existing processes with their team by utilizing partnerships across multiple business units.
Deliver consistent portfolio execution; identify and implement best practices; conduct weekly sales updates, and monthly and quarterly business reviews.
Provide direction and guidance to Outside Sales team on all aspects of regional professional sales.
Requirements
3+ years of previous leadership experience
Working knowledge of Microsoft Office Suite
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
4 years account management/sales management experience
4 plus years home improvement or home building industry experience
Successful professional growth in a high paced retail environment
Must be legally permitted to work in the United States.
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