IT - Systemadministrator providing 1st and 2nd level support in Leipzig, Germany. Managing Windows client/server environments and collaborating on IT projects in a hybrid setting.
About the role
- Manager overseeing Benefits Administration processes at The Home Depot. Ensuring legal compliance and managing staff training in a customer-focused manner.
Responsibilities
- Manages daily activities of the benefits service center.
- Manages the administration of all legally required processes to ensure legal compliance with all federal and state mandates.
- Identifies best practices and implements changes to streamline the administration of all health and welfare benefit plans requiring consultation with, and/or the management of consultants, vendors, and other internal departments.
- Executes the implementation of new benefits programs and processes and the annual enrollment process.
- Manages the review of all health and welfare plan appeals and the review and resolution of all customer service and administration issues.
- Manages the development of a comprehensive training program for the benefits department staff and field associates.
- Delivers training for the field and call center.
- Selects, develops and motivates assigned staff.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Experience with Benefits Administration
- Experience with case management technologies used to support the customer- experience
- Demonstrated critical and analytical thinking and problem-solving skills to address complex issues
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Demonstrated project management skills
- Excellent written and verbal communication skills
- Proficiency in HR systems including, but not limited to Workday and understanding of data flows and integrations
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
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