Community Engagement Specialist providing services to new and returning students and their families. Facilitating academic engagement and effective communication practices in a virtual school program.
About the role
- Community Manager overseeing daily operations of residential community associations at MMI. Liaising between board, residents, and staff while ensuring compliance and delivering superior service.
Responsibilities
- Serve as the primary contact for residents, board members, committees, and vendors
- Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes
- Attend and facilitate Board, Annual, and Special Meetings as required
- Ensure compliance with governing documents, policies, and applicable laws/regulations
- Draft and review RFPs, secure proposals, and make recommendations to the Board
- Assist in preparing and presenting annual budgets and reserve studies
- Review and approve expenditures in line with budgetary guidelines and thresholds
- Process invoices, reconcile accounts, and maintain accurate financial records
- Provide monthly financial and management reports to the Board.
- Conduct regular property inspections to ensure compliance with community standards
- Issue violation notices and follow up on compliance matters
- Oversee vendors, contractors, and service providers to ensure quality performance
- Coordinate preventive maintenance programs and capital projects
- Ensure safety and security protocols are upheld within the community.
- Respond to resident inquiries and requests in a timely, professional manner
- Promote a positive and inclusive community atmosphere
- Hire, train, supervise, and evaluate onsite staff as applicable
- Coordinate community communications, events, and newsletters.
Requirements
- 5+ years of experience in community association or property management (onsite experience preferred)
- CMCA, AMS, or PCAM certification (preferred but not always required)
- Strong knowledge of community governance, property maintenance, and vendor management
- Proficiency in Microsoft Office Suite and community management software
- Excellent written and verbal communication skills
- Strong leadership, organizational, and time management abilities
- Ability to handle conflict resolution with professionalism
- Customer service focus and professionalism
- Financial and project management skills
- Leadership and team management
- Problem-solving and decision-making abilities
- Attention to detail and compliance orientation
Benefits
- Healthcare
- 401(k) Match
- 20 days PTO + 4 mental health days per quarter
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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