IT Support Specialist responsible for user helpdesk and support management in a growing IT consulting company. Collaborating with users and managing IT installations and troubleshooting.
Responsibilities
Responsible for 1st & 2nd level IT support and for handling incidents both on-site and remotely
Manage user, access and mailbox administration, as well as inventory and asset management
Responsible for the installation, administration and maintenance of Windows & iOS devices
Document IT operations workflows and maintain our self-service knowledge bases
Requirements
Several years of professional experience in IT support or a user helpdesk
Good experience with Microsoft Windows/Server, iOS and networking, as well as M365 products, Active Directory and ticketing systems
Scripting knowledge with PowerShell is a plus
Team player with a communicative and reliable manner
The list of requirements is a wish list. Please apply even if you do not meet every point.
Benefits
We subsidize not only your company bike (JobRad), but also your public transit pass
We support your gym membership and preventive health care
We offer 30 days of vacation per year
Flexible work–life balance to suit your needs, with the option to work remotely
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