Learning & Development Program Manager overseeing training for customer service agents at Expedia Group. Driving performance through innovative programs across global vendor networks.
About the role
- Programme Manager leading technology transformation initiatives for Hiscox's 2030 strategy. Overseeing the delivery of data transformation projects that enable scalability, efficiency, and customer-centric operations.
Responsibilities
- Provide overall programme leadership, setting direction, priorities and managing resources
- Engage, influence and collaborate with executive committee members and senior stakeholders
- Drive innovation and technical excellence across the programme
- Manage the delivery pillar budget of $30m+
- Champion a culture of delivery excellence
- Build and lead an effective delivery team based on the needs of the programme
- Identify risks and proactively manage issues
- Represent the organisation externally as a trusted ambassador for technology transformation
Requirements
- Proven experience in delivering large-scale, complex technology transformation programmes, ideally in implementing enterprise data platforms
- Outstanding stakeholder management and influencing skills
- Strong commercial acumen and demonstrable financial management experience
- Resilient, adaptable, and forward-thinking, with a passion for innovation and future-focused solutions
- Personal commitment to inclusivity, continuous learning and the development of others
Benefits
- Hybrid working model
- 25 days annual leave plus 2 additional Hiscox days
- 4-week paid sabbatical after 5 years of service
- Private medical insurance for all the family
- Bonus scheme
- Contributory pension
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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