People & Office Coordinator supporting HR and operations at wellness brand Create Wellness. Collaborating closely with leadership and managing employee experience and office logistics in a hybrid setting.
About the role
- People Generalist at Hilbert, managing people operations for a rapidly growing startup. Responsible for building infrastructure to support global team alignment and performance.
Responsibilities
- Stand up core people infrastructure from scratch: employment documentation, benefits administration, payroll coordination, and compliance across multiple jurisdictions
- Own global employment logistics: contractor-to-employee conversions, EOR/PEO relationships, local labor law compliance, and entity setup support as Hilbert enters new markets
- Build and manage relationships with external partners—legal counsel, payroll providers, benefits brokers, immigration advisors—across every geography we operate in
- Create and maintain the single source of truth for people data, policies, and documentation
- Design and run onboarding that gets new hires productive fast—especially critical for regional leaders deploying into new markets on day one
- Own the end-to-end employee lifecycle: onboarding, role transitions, promotions, offboarding, and everything in between
- Be the go-to resource for the team on anything people-related—benefits questions, leave policies, workplace issues, or just navigating a fast-moving company
- Build rituals, rhythms, and communication structures that keep a distributed team connected and informed
- Build lightweight but effective people processes: performance conversations, feedback cadences, career development frameworks, and compensation structures that scale with the team
- Surface insights from people data—engagement signals, attrition patterns, onboarding effectiveness—and turn them into action
- Partner with Talent Partner/Recruiter hiring managers to keep the candidate experience sharp: coordinate scheduling, manage offer logistics, and ensure a seamless handoff from signed offer to day one
- Support the hiring process operationally—maintain the ATS, track pipeline metrics, and help refine interview workflows as hiring volume scales
Requirements
- You've been a people generalist or people ops lead at a high-growth startup (ideally Series A–C) and know what it's like to build the plane while flying it
- You've built something from scratch—an onboarding program, a people function, an employee handbook for a company that had none—and know the difference between process that enables and process that slows things down
- You have hands-on experience with global employment: international labor law basics, EOR platforms (Rippling etc.), multi-country onboarding, and the nuance of building distributed teams
- You're a clear, direct communicator who earns trust with founders, managers, and every team member across the org
- You're data-informed: you track what matters, spot bottlenecks early, and make decisions based on signal, not instinct alone
- You have the resilience and resourcefulness of someone who's operated in environments where the playbook didn't exist yet
- You care deeply about the details—because in people ops, the details are the experience.
Benefits
- Competitive base salary plus equity
- Compensation details, equity package, and bonus structure shared during the hiring process.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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