Housing & Emergency Financial Assistance Case Manager at Harbor Health Services. Supporting clients living with HIV/AIDS in maintaining housing stability and access to financial assistance.
Responsibilities
Provides ongoing support to eligible clients living with HIV/AIDS in the Boston Eligible Metropolitan Areas
Works closely with the Social Worker and Program Manager, Housing and Emergency Financial Assistance to help clients sustain affordable, long term housing and obtain short-term emergency financial assistance
Provides housing search and advocacy services to Harbor’s Medical Case Management clients
Assists with developing and implementing larger housing search and advocacy service efforts within the community
Assists the Social Work and Program Manager with reviewing and processing rental assistance and emergency financial assistance applications
Works with housing and emergency financial assistance clients to identify and address barriers disrupting stable housing and emergency needs and coordinates care with and refers clients to appropriate community agencies and medical case management to address these barriers
Collaborates with medical and other staff to develop and implement patient care plans via multidisciplinary case conferences and individual provider meetings
Accompanies Harbor’s Medical Case Management clients to housing related appointments
Assists with developing and implementing expanded Housing Search and Advocacy services to the greater Boston community
Performs program outreach activities and presents housing and emergency financial assistance program information with the Social Worker and Program Manager
Assists with preparation and co-facilitation of Housing and Emergency Financial Search groups and participates in consumer engagement activities
Contributes to coalition building activities with other Ryan White-funded housing and emergency financial assistance organizations
Assists in regularly reviewing, revising and updating program forms
Assists the Social Work and Program Manager with gathering data and compiling reports for the Ryan White Program
Assists in the collection and maintenance of demographics and service utilizations and other pertinent data for grant and contract requirements
Assists with managing the Housing and Emergency Financial Assistance budgets, monthly outcomes reporting, policy and procedure updates
Practices under DPH, HRSA HAB, and BPHC case management standards of care
Timely and accurately records necessary and pertinent documentation in client’s medical record
Implements quality improvement strategies
Participates in annual Part A BPHC Site Visits, and HRSA Site visits
Requirements
Bachelor’s degree in Social Work, Human Services or related field required, LSW preferred
Minimum of one year of Case Management experience, experience related to housing or emergency financial assistance preferred
May substitute License in Social Work (LSW), LADC or MSW for one year of experience, or five years of experience in Case Management for the BA/BS
BLS (Basic Life Support for Healthcare Providers) Certification and current MA LSW or LADC license if appropriate are required
Ability to work independently and cooperatively as part of a multidisciplinary team
Ability to prioritize, organize and schedule busy workdays
Strong working knowledge of Boston and surrounding community, specifically regarding services for people who are unstably housed or low-income
Experience working with people living with HIV/AIDS preferred
Bilingual/bicultural in Spanish and/or Haitian Creole preferred
Basic business writing skills required
Basic skills in effectively using Microsoft Office 365 applications including Word, Excel, Outlook and Teams required
Must be able to travel between Harbor sites in a timely manner; required to accompany clients to other sites such as social service agencies and public welfare agencies
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