Motor Insurance Claims Officer managing an insurance portfolio and customer inquiries. Reporting to the Motor Claims Manager and delivering technical assistance with claims processes.
About the role
- Assurance Focal Point ensuring safe and environmentally sound operations at Puget Sound Refinery through monitoring and continuous improvement.
Responsibilities
- Facilitates the safe, reliable and environmentally sound operation of the Puget Sound Refinery through Assurance activities.
- Uses independent judgement and discretion to identify, prioritize and schedule activities to understand both the effectiveness of design and use of procedures, work processes, and critical activities at the site.
- Works with those responsible to develop improvement plans.
- Responsible for helping the organization achieve improvements by monitoring and maintaining effective, consistent, and sustainable work processes and tools by influencing the individuals responsible for them.
- This includes performing regular health checks (formal/informal), field observations, and reviews, and provide constructive feedback and performance highlights to the Process Performer, Shift Team, Production Team, and the Site as a whole as appropriate.
- Focus areas include but are not limited to Plant Standing Instructions, Work Processes, and OEMS implementation.
- Supporting formal 3rd party or corporate assurance activities.
- Works with corporate resources to develop PowerBI dashboards to provide visibility on critical activities/processes.
- Change Leader for some pilots and initiatives within the operating department as well as lead for some targeted across site activities regarding Operations, HSSE, Maintenance, Projects or HR.
- Focal point for the following Conduct of Operations Principles.
Requirements
- A minimum of 10 years of job-related experience required in refinery manufacturing, operations, health/safety assignments or equivalent is required.
- PREFERRED EXPERIENCE: Experience supporting a refinery with roles in Operations and a technical, safety or investigation role.
- Ability to influence and lead change without formal authority.
- Ability to direct and acquire work from a number of resources, in the absence of having direct supervisory responsibility of the resources.
- Ability to self direct based on business need.
- Team player with ability to effectively communicate with others through written and verbal communication.
- Ability to constructively interact with all levels of staff including engineers, operators, shift and maintenance personnel.
- Experience with work processes including design, implementation, review, and improvement.
- Intermediate computer skills, intermediate reading and writing skills and the ability to perform intermediate mathematical calculations.
- PREFERRED SKILLS: Investigation or auditing, Power BI Dashboard Development, Risk Evaluation and Management.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Paid Time-Off
- 401(k) Retirement Plan with match
- Educational Reimbursement
- Parental Bonding Time
- Employee Discounts
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