Team Lead for Blade Technical Support at Nordex. Responsible for servicing and improving fleet reliability for wind energy projects from Chennai, India.
About the role
- IT Support Engineer responsible for Microsoft cloud environment support and endpoint management at a fintech startup in the UK. Focused on device compliance and user management in a hybrid work setting.
Responsibilities
- Support and administer Microsoft Intune across Windows 11, macOS, iOS, and Android devices, including BYOD enrolment and compliance enforcement.
- Assist in maintaining device compliance policies, configuration profiles, update rings, and application deployments.
- Support Windows Autopilot provisioning and endpoint lifecycle processes.
- Administer Microsoft Entra ID including user lifecycle management, group management, and RBAC.
- Support the configuration and ongoing maintenance of Conditional Access policies and MFA controls.
- Assist with Privileged Identity Management (PIM) role assignments and access reviews.
- Troubleshoot Exchange Online mail flow, Microsoft Teams, and Teams Rooms issues.
- Provide advanced troubleshooting across Windows 11, macOS, iOS, and Android devices in both corporate-managed and BYOD models.
- Maintain accurate asset records, user records, and system documentation.
- Contribute to ongoing improvements in device management and access controls.
Requirements
- Hands-on experience supporting Microsoft Intune in a production environment (Windows, macOS, iOS, Android).
- Good understanding of Microsoft Entra ID including user management, groups, RBAC, and Conditional Access.
- Solid understanding of device compliance and MDM principles in a BYOD environment.
- Strong Windows 11 troubleshooting skills and working knowledge of macOS.
- Experience supporting iOS and Android device enrolment and policy enforcement.
- Good understanding of networking fundamentals (IP addressing, DNS, VPN, firewall concepts).
- Experience implementing MFA and access control policies.
- Ability to troubleshoot identity, device, and Microsoft 365-related issues independently.
- Strong communication skills and a structured, methodical approach to support.
Benefits
- Everyone owns a piece of the company - equity
- Hybrid with 3 days a week in the office
- 25 days’ holiday a year, plus 8 bank holidays
- 2 paid volunteering days per year
- One month paid sabbatical after 4 years
- Employee loan
- Free gym membership
- Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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