Content Services Associate ensuring accuracy, accessibility, and optimization of digital assets for media brands. Collaborating across teams to drive operational excellence in content management.
Responsibilities
Evaluate incoming digital assets from multiple pipelines for accuracy, consistency, and completeness
Monitor production schedules and go-live timelines to ensure on-time delivery
Tag and organize digital assets to enhance searchability and support automation efforts
Troubleshoot technical issues, document bugs, and contribute suggestions for feature improvements
Onboard and support users across departments—resolving access issues and offering training that drives adoption
Partner with content creators to ensure metadata accuracy and compliance with standards during DAM uploads
Collaborate with cross-functional teams to identify and resolve workflow inefficiencies across connected systems
Requirements
3+ years of experience in content operations, digital asset management, or a related field within media
Proficiency with Digital Asset Management systems; familiarity with Orange Logic is a plus
Understanding of metadata standards, file formats, and DAM best practices
Strong customer service mindset—responsive, solutions-oriented, and focused on DAM adoption
Organized, detail-oriented, and skilled in time management
Team-oriented communicator who thrives in collaborative environments
Ability to translate technical concepts into clear, accessible guidance for users
Quick learner with the ability to adapt to evolving tools and workflows
Passion for optimizing creative workflows and supporting content teams
Benefits
Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.
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