Lead Program Manager driving strategic initiatives and overseeing program delivery excellence at Mastercard. Managing cross - functional teams and aligning processes with organizational objectives.
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Hybrid Global End of Support Life (EoSL) Program Manager – Planning, Management
Posted last month
About the role
- Global EoSL Program Manager leading projects related to End of Support Life activities for Hewlett Packard Enterprise. Collaborating with stakeholders and managing lifecycle guidance.
Responsibilities
- Leading projects related to End of Support Life (EoSL) activities
- Ensuring successful completion while meeting product scope, timelines, revenue targets, and quality expectations
- Conducting proactive and reactive investigations to determine continued product support viability
- Ensuring effective information flow across regions and programs
- Managing support periods after division support period (DSP) and service support period (SSP)
- Tracking projects, investigations, revenue impact, and SKUs scheduled for EoSL
- Coordinating across worldwide teams to set SSP and EoSL dates
- Conducting proactive and reactive investigations and providing lifecycle guidance
- Engaging and aligning stakeholders to ensure clear communication, documentation, and reporting
- Leading EoSL initiatives using subject-matter expertise
Requirements
- Project and program management expertise
- Understanding of SLP/EoSL processes and governance
- Familiarity with products and service offerings
- Experience with internal business tools and analytics
- Knowledge of EoSL policies and mature hardware support
- Ability to influence, negotiate, and execute cross-functional strategies
- Strong relationship-building skills
- Familiarity with service and support functions
- Excellent communication and consulting abilities
- Ability to drive cross-organization collaboration
- Ability to meet defined KPIs and metrics
- Deliver accurate, timely lifecycle data and reporting
- Demonstrated ability to drive innovation and operational efficiency
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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