Associate Support Consultant troubleshooting product issues and collaborating with teams at Veradigm. Providing support via phone, email, and chat in a hybrid work environment.
About the role
- Consultant assisting clients with platform solutions in technology-driven sectors. Focus on software complexity and enhancing organizational resilience across industries.
Responsibilities
- As enterprise software becomes increasingly complex, platform solutions offer greater efficiency and business value.
- Guidehouse works with clients to assess options, determine how specific platforms such as Microsoft, Salesforce, ServiceNow, Workday and Appian best serve their priorities, and implement solutions with exceptional quality.
- We collaborate with our ecosystem partners to address complex cloud challenges by applying the right technology solutions.
- This helps clients enhance organizational resilience, improve user experience, optimize internal processes, and maximize their return on investment through technology-powered strategies.
Requirements
- Minimum Years of Experience: 0 years
- Minimum Degree Status: Undergraduate Degree (must be enrolled in an accredited undergraduate degree program through Fall 2025 and graduate by Summer 2026)
- Degree Concentration: Technical field of study such as Information Technology, Information Systems, Human-Computer Interaction, Artificial Intelligence, Software Engineering, Cybersecurity, Web Development , Business, or similar
- Willingness to learn new technical skills
- Exposure to software programming/coding skills
- Ability to work collaboratively
- Ability to adhere to on-site work schedules as directed
- Ability to obtain and maintain a Public Trust, Secret, or higher level of federal/government security clearance ( US Citizenship is one of the requirements for security clearance )
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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