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BC
Hybrid Director of Claims – Complex Liability
Posted last month
About the role
- Director of Claims leading Complex Liability Division for Berkshire Hathaway, managing high-exposure claims in New York and California.
Responsibilities
- The Director of Claims – Complex Liability Division is responsible for providing strategic, operational, and technical leadership over the Complex Liability claims function, with a strong emphasis on New York and California claim handling.
- This role will lead the development and execution of the complex liability claims operation, ensuring timely, fair, and consistent claim outcomes while maintaining strong service levels and financial discipline.
- Lead the Complex and Commercial Liability claims operation, overseeing high‑exposure and litigated claims.
- Build and manage jurisdiction‑specific claims teams, with a strong focus on New York and California.
- Set and enforce consistent claim handling standards, service levels, and technical excellence.
- Develop and lead claims managers and teams, driving accountability and performance.
- Oversee severity management, reserving discipline, and effective claim resolution.
- Partner with Underwriting, Actuarial, and Legal to align claim strategy with portfolio objectives.
- Drive analytics, continuous improvement, operational efficiency, and regulatory compliance.
- Provide executive leadership with reporting, insights, and recommendations on claim trends.
Requirements
- 5–10+ years of experience handling complex, litigated liability claims with significant exposure.
- Proven leadership experience managing claims teams, including adjusters and management‑level staff.
- Strong technical expertise in liability evaluation, coverage analysis, litigation management, and claim strategy.
- Experience supporting serious or high‑severity loss programs with disciplined reserving and resolution.
- Ability to maintain service standards while managing time‑sensitive, high‑exposure claims.
- Strong executive communication skills, sound judgment, and a high level of accountability.
- Prior responsibility for large loss, catastrophic, or complex claim portfolios in New York and California (preferred).
- Juris Doctor (JD) strongly preferred (preferred).
Benefits
- Competitive compensation
- Healthcare benefits package that begins on first day of employment
- 401K retirement plan with company match
- Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
- Up to 6 weeks of parental and bonding leave
- Hybrid work schedule (3 days in the office, 2 days from home)
- Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
- Tuition reimbursement after 6 months of employment
- Numerous opportunities for continued training and career advancement
- And much more!
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