Site Reliability Engineer at Reward Gateway transforming operational workloads to an SRE approach. Collaborating with Product Engineering teams and advocating for observability and reliability.
About the role
- Drive design and delivery of scalable and secure AWS cloud infrastructure at Gartner. Lead automation and cloud strategy, ensuring operational excellence and mentoring junior engineers.
Responsibilities
- Lead the design, architecture, implementation, and management of scalable, secure AWS cloud infrastructure
- Champion Infrastructure as Code (IaC) development and maintenance using tools such as Terraform and CloudFormation
- Design, build, and optimize CI/CD pipelines with Jenkins, Git, Docker, and related technologies
- Architect and enforce role-based access control, including AWS IAM policies
- Oversee and optimize cloud networking, compute, storage, and security services for performance, availability, and cost efficiency
- Provide technical leadership and hands-on support for multi-cloud initiatives across AWS, GCP, and Azure
- Develop and enhance self-service capabilities and automation tools
- Implement and support frameworks for security, performance monitoring, observability, and resiliency
- Collaborate with cross-functional teams and stakeholders
- Mentor junior engineers
- Maintain clear, comprehensive documentation, runbooks, operational standards, and infrastructure diagrams
- Participate in rotational on-call support and incident management
Requirements
- 4-6 years of experience in software or infrastructure engineering
- at least 4 years focused on AWS cloud, automation, and orchestration
- deep expertise in AWS infrastructure services (EC2, Auto Scaling, ELB, VPC, S3, IAM, RDS, Lambda, SSM, Config, Route53, CloudWatch, EKS/ECS, etc.)
- proven ability to design and manage role-based access control and AWS IAM policies
- proficiency with Infrastructure as Code tools (Terraform, CloudFormation)
- experience building automation pipelines using CI/CD tools (Jenkins, Git, Docker)
- experience with configuration management tools like Ansible and AWS SSM
- solid understanding of cloud networking, compute, storage, security, and containerization (Kubernetes)
- experience integrating AWS solutions with other cloud service providers (GCP, Azure) in multi-cloud environments
- familiarity with monitoring, logging, and alerting tools (CloudTrail, CloudWatch, Dynatrace, Prometheus, etc.)
- strong scripting/coding skills (Python, Bash, PowerShell)
- solid experience with Linux, Unix, and Windows operating systems
- exceptional analytical, communication, and interpersonal skills
- strong organizational skills, with the ability to prioritize and deliver in a fast-paced environment
- Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
Benefits
- world-class benefits
- highly competitive compensation
- disproportionate rewards for top performers
- flexibility and support for you to thrive
- working virtually when it's productive to do so
- getting together with colleagues in a vibrant community
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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