Hybrid Key Account Manager – Haematology

at GSK

• Job title: Key Account Manager – Haematology
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Surrey, United Kingdom

About the role

• Key Account Manager ensuring patient access to medicines and driving uptake of GSK medicines in Haematology. Building relationships with stakeholders and collaborating to improve patient outcomes.

Responsibilities

• Drive uptake of GSK medicines to improve patient outcomes in Key Hospital accounts and manage both the expert centre and referral hospitals
• Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest
• Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business focused to deliver on the account plan
• Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones
• Clearly communicate data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey
• Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans
• Working alongside the External Expert (EE) Manager, develop and mobilize External Expert endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts
• Map the service pathway to identify barriers & pinch points to initiating and maintaining treatment
• Understand and map patient pathways for local areas to identify ways to optimise the patient experience (e.g. supporting adherence, patient understanding of their medicine)

Requirements

• University level degree or equivalent experience
• ABPI certification
• Expertise and demonstrated skills in account management
• NHS knowledge and understanding of cancer service provision, specialised commissioning key policies and cancer drug funding mechanisms
• Proven ability to work across boundaries with highly specialised external experts and internal stakeholders
• Ability to communicate complex ideas in a simple way

Benefits

• healthcare and wellbeing programmes
• pension plan membership
• shares and savings programme