Hybrid QA Manager

at Grow Therapy

• Job title: QA Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $204,000 - $254,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, New York City, United States

About the role

• QA Manager ensuring quality processes across Grow's platform for reliable healthcare experiences. Collaborating with Product, Engineering, and Design to facilitate product development and quality assurance.

Responsibilities

• Own and evolve Grow’s QA strategy to ensure high-quality, reliable experiences across the platform.
• Partner with Product and Engineering leadership to define quality standards for new features and large-scale launches.
• Scale automated and exploratory testing practices to keep pace with rapid product development.
• Establish clear release-readiness processes, in collaboration with product teams.
• Act as a quality leader and subject matter expert across teams, ensuring strong collaboration and shared ownership of quality.

Requirements

• 3+ years of experience as a QA Manager. You’ve managed and grown teams that have successfully timely delivered large projects with high quality.
• 5+ years in QA. You’ve built and scaled systems, made complex engineering decisions, and have proven your technical skills in industry.
• Test Automation Leadership: Proven experience designing, scaling, and maintaining automated test frameworks across web, mobile and API surfaces, with strong judgment on what to automate versus test manually.
• Quality Ownership and Product Mindset: Deep empathy for end users in healthcare and a strong sense of ownership over product quality, reliability, and user experience.
• AI-enabled Quality Practices: Hands-on interest or experience using AI tools to accelerate testing, improve signal quality, and empower teammates beyond the QA function.
• Cross-functional Communication: Ability to partner effectively with Product, Engineering, Design, and Support to embed quality early and influence decisions without formal authority.
• Technical Fluency: Comfort reading code, debugging test failures, and working within CI/CD pipelines and modern QA tooling.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.