Process Analyst at GP Strategies responsible for improving logistics processes in a hybrid role. Collaborating with teams to enhance efficiency and customer satisfaction in spare parts distribution.
Responsibilities
Evaluate current distribution and logistics processes to identify opportunities for improvement, including process mapping, bottleneck analysis, and workflow optimization.
Design and implement improvements that increase efficiency, reduce costs and delivery times, and increase customer satisfaction.
Collaborate with multidisciplinary teams in the execution of process changes, including training and monitoring results.
Collect, analyze, and report operational data, tracking key performance indicators (KPIs) and proposing corrective actions.
Analyze and manage inventory levels to maintain an optimal balance between availability and demand.
Ensure compliance with safety, health, and industry regulations.
Coordinate with purchasing, sales, and logistics to align processes with business objectives.
Lead or participate in continuous improvement projects, ensuring compliance with deadlines, budgets, and goals.
Maintain effective relationships with customers and suppliers to ensure that processes meet their needs and expectations.
Requirements
Proven experience in logistics and operational processes.
Professional with extensive experience in logistics and operations, highly proactive, with a strong ability to learn and a positive attitude toward challenges.
Must be organized, with problem-solving skills and the ability to work collaboratively in dynamic environments.
Analytical skills and attention to detail.
Advanced knowledge of Microsoft Office; knowledge of ERP/WMS systems desirable.
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