Associate Digital Editor at Hearst Magazines shaping how millions discover and engage with food. Crafting recipes, managing content, and optimizing performance in a hybrid role.
About the role
- Community Manager responsible for engaging and moderating client social media platforms for GoSpooky. Crafting witty responses and nurturing online communities across various platforms.
Responsibilities
- Manage and moderate client brand pages across TikTok, Instagram, YouTube, and Facebook - responding to comments, DMs, and interactions in an on-brand voice
- Craft witty, punny, and engaging replies that reflect each client's personality, while handling complaints and sensitive responses with professionalism
- Monitor social media trends daily and flag relevant opportunities to the content and strategy team
- Contribute to content strategy by sharing community-driven insights and translating audience behaviour into actionable recommendations
- Maintain and update the Airtable content calendar, keeping it accurate, organised, and aligned with upcoming campaigns
- Support creator outreach efforts, helping to identify, contact, and build relationships with relevant creators
- Help nurture and grow the Speaky community, ensuring members feel engaged, valued, and connected
- Assist with reporting and learnings, gathering data and insights that help measure performance and shape future strategy
Requirements
- Fluent in Dutch and English
- Enthusiastic user of TikTok, Instagram, and Shorts
- Passionate about what happens on social today
- Experienced in engaging with online communities on various platforms such as TikTok, but also Instagram, Facebook, YTS, LinkedIn, etc.
- Up to date on current social media trends and can identify what fits our clients' tonality, objective, and audience
- Keen eye for grammar and spelling, ensuring error-free communication on behalf of our clients
- Good sense of humour without being offensive, and be comfortable creating witty replies and/or copies for our clients' social media pages
- You can identify crises and alert the wider team immediately, working together to develop appropriate responses to the relevant audience
- You can report on everything that is happening on the accounts to inform the wider team and client
- You like working in a dynamic, fast-paced, and international environment
Benefits
- Flexible holiday policy for a proper recharge
- Commuting allowance
- Remote working possibilities in agreement with your team
- A MacBook for peak productivity
- Training opportunities to develop your skills and grow with us
- Healthy communal lunches to keep you fueled
- Fun events to connect, recharge, and bond as a team
- Phone allowance of up to €25/month (depending on your role)
- Unlimited mental health support via OpenUp
- A pension plan where you contribute a percentage of your salary
- Gift card and birthday wishes every year
- Dutch classes for international team members
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