Engagement & Client Lead managing client relationships and facilitating AI & Data workshops for a UK management training provider. Combining technical expertise with commercial growth strategies.
About the role
- AI Operations & Workflow Specialist at Roger, transforming dental practices through intelligent AI workflows and automation. Collaborating with teams to optimize efficiency and implement advanced solutions.
Responsibilities
- You identify bottlenecks in our Sales, Marketing, and Operations teams and resolve them through intelligent workflows (n8n, Make, Zapier) and the use of AI tools.
- You help us scale faster without having to hire linearly more staff for repetitive tasks.
- Workflow architecture: You analyze our existing processes (sales pipeline, onboarding, support) and build robust automations with tools like Make (formerly Integromat) or n8n.
- AI integration: You implement LLMs (e.g., OpenAI API, Claude) into our workflows to automate tasks such as lead qualification, email drafting, or data analysis.
- Tech stack connection: You seamlessly connect our tools (e.g., CRMs like HubSpot/Pipedrive, Slack, Notion, Google Workspace) so data flows automatically.
- Custom scripting: Where no-code hits its limits, you write small scripts (Python/JavaScript) to implement the final mile of integration.
- Empowerment: You train our team on the new AI tools and create documentation to ensure solutions remain maintainable.
Requirements
- Minimum 2 years of relevant experience: Demonstrable experience as an AI freelancer, automation engineer, or in a similar role (ideally in a B2B SaaS environment).
- Tool mastery: You are an expert in Make.com or n8n and are highly familiar with webhooks and APIs.
- AI understanding: You know how to engineer prompts to get reliable outcomes from AI models within business processes (not just "play", but productive output).
- Coding skills: Basic knowledge of Python or JavaScript is a strong plus for calling APIs or transforming data.
- Mindset: You have a product mindset. You don’t build workflows that collapse at the first error, but systems with error handling that scale.
- Language: Very good German and English (we are a Berlin startup, but our customers are German-speaking dental practices — understanding the context is important).
Benefits
- Direct impact: You will build Roger’s partner ecosystem in the dental market practically from scratch.
- Close collaboration with the CEO & leadership in a fast-growing healthtech startup backed by strong investors.
- Attractive compensation package with a performance-based bonus.
- Modern office location in Berlin Mitte, hybrid work possible.
- Regular team events, shared learning, and plenty of room to implement your own ideas.
- Urban Sports Club membership.
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