Hybrid Senior Backend Engineer

at Gorgias

• Job title: Senior Backend Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Java, Python
• Location requirements: Hybrid, Belgrade, Serbia

About the role

• Senior Backend Engineer designing features and APIs for Gorgias's conversational commerce platform. Collaborating with cross-functional teams to enhance systems that support large-scale transactions.

Responsibilities

• Design features, API, and models for 16000 merchants and 12M shoppers across the world.
• Work closely with an engineering manager, a product manager, and a designer, and alongside a team of seasoned senior engineers
• Collaborate with other teams within an engineering team of 100 and counting engineers
• Grow and strengthen your skills and expertise by working with teams in charge of frontend, backend, and data pipeline components
• Participate in solving today’s technical challenges to make Gorgias’s platform and systems scale to an always-increasing customer and data traffic
• Ship your features in production by yourself; we empower engineers to be as autonomous as possible
• Monitor the success of your deployment in accordance to Gorgias’ monitoring strategy and success criteria
• Help our customers by debugging, correcting, or providing an incident response by participating in a support and on-call rotation with other engineers

Requirements

• Tech Stack Proficiency: You have **6+ years of experience** in software development, with a strong foundation in backend engineering.
• Ideally Python or Java.
• You're comfortable working with complex product architectures and have a deep understanding of modern software design principles.
• You have experience shipping user-facing products at scale and take full ownership of your work, beyond the code.
• You think in terms of systems and are pragmatic when solving problems under real-world constraints.
• You write clean, testable code and care about building high-quality software that lasts.
• You thrive in collaborative environments, communicate effectively, and bring clarity to ambiguous situations.
• You value feedback, learning, and continuous improvement for yourself and the team.

Benefits

• 🏖️ 5-week vacation plus 2 weeks RTT
• 🤕 Paid sick leave
• 🌏 6 weeks full remote/year
• 🧸 Paid parental leave (16 weeks)
• 🚊50% of public transportation reimbursed
• 💻 MacBook Pro
• 🍽️ Personal credit card to buy lunches (we use Swile)
• 🏥 We provide private health insurance (we use GAN)
• 💆🏻‍♀️ Get up to €700 to set up your workstation at home (working from home should feel breezy)
• 📚 Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!