AI Engineer developing AI applications and tools to enhance decision-making at Gorgias. Working within the Decision Intelligence team to build and improve the Cortex platform for internal efficiency.
Responsibilities
Design and build AI applications using foundation models (Anthropic, Gemini, OpenAI) layered with our internal data and context
Expand Cortex: enhance capabilities, improve accuracy, and integrate into internal tools (Slack, web apps, internal dashboards)
Build and maintain LLM agents and automation workflows that improve access to insights and reduce manual work
Write detailed instruction sets to guide agent behavior across a wide range of tasks
Design interaction layers for agents, including UI/UX components, streaming responses, and human-in-the-loop control
Build internal systems to evaluate agent performance, track reliability, and identify improvement opportunities
Support internal teams in adopting and iterating on AI tooling across their workflows
Requirements
2+ years of experience in software engineering, with strong Python skills
You’ve built applications using LLMs via APIs or open-source frameworks (e.g. LangChain)
You move fast and adapt quickly — you keep up with changes in the AI space and love building things that ship
You think in terms of value and iteration: ship → learn → improve
You're comfortable working with data models, querying databases, and structuring input/output for AI systems
You stay organized, prioritize well, and can move between projects with clarity and focus
Benefits
5-week vacation plus 2 weeks RTT
Paid sick leave
6 weeks full remote/year
Paid parental leave (16 weeks)
50% of public transportation reimbursed
MacBook Pro
Personal credit card to buy lunches (we use Swile)
We provide private health insurance (we use GAN)
Get up to €700 to set up your workstation at home (working from home should feel breezy)
Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
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