Social Media & Communities Manager at Good Energy focusing on organic social media strategies and community engagement. Leading content creation and nurturing audience relationships in a dynamic environment.
Responsibilities
Own and deliver an organic social media strategy and channel content calendars aligned with business priorities, marketing plans, and growth goals.
Create high-quality, engaging social content and copy across multiple formats in collaboration with in-house design teams to support campaign objectives.
Nurture online communities through active engagement and sentiment monitoring, working closely with Customer Service to manage interactions and escalate issues.
Partner cross-functionally with Marketing, PR, and Product teams to ensure social activity for key campaigns and launches is delivered to a high standard.
Track performance data and platform trends to provide insights that continually improve content relevance, engagement, and community growth.
Ensure all social activity is consistent, inclusive, and aligned with brand values, ensuring all communications and marketing claims are accurate and substantiated
Requirements
Proven experience managing organic social media channels and community engagement for a brand
Strong copywriting skills, with the ability to create clear, compelling messaging across platforms.
Ability to create or coordinate social content across formats (including short-form video and platform-native content)
Confident working cross-functionally and managing multiple stakeholders to deliver high-quality work on time
Strong understanding of social performance reporting, analytics and optimisation.
A passionate and driven individual, comfortable in a fast-paced, dynamic environment.
Meticulous attention to detail, with a commitment to producing work that exceeds expectations in both quality and impact
Benefits
£500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
£500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
£500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
annual bonus: company-wide bonus scheme designed to reward collective teamwork and delivery of results across the whole business.
25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.
Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
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