Hybrid Facility Solutions Manager

at City Wide Facility Solutions Jacksonville

• Job title: Facility Solutions Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $63,500 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tacoma, United States

About the role

• Facility Solutions Manager overseeing client facility services ensuring exceptional quality and satisfaction. Managing relationships and service delivery in the building maintenance sector.

Responsibilities

• Managing client accounts to ensure retention and growth through outstanding service delivery.
• Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with service agreements.
• Carrying out regular assessments and quality control checks, swiftly addressing any emerging issues.
• Leveraging City Wide’s CRM system to monitor client interactions and service effectiveness.
• Guiding operational teams while ensuring comprehensive training and development initiatives are implemented.
• Working alongside internal teams to resolve challenges and execute effective solutions.
• Tracking client satisfaction metrics and compiling detailed reports for management evaluation.

Requirements

• A minimum of 1-2 years of experience in facility management or a related field.
• A proven track record in client management and business development.
• Strong interpersonal and communication skills, both verbal and written.
• Bachelor’s degree in a relevant discipline is preferred.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.
• Ability to travel to client locations as needed; reliable transportation is required.
• This position requires a candidate who is detail-oriented, possesses exceptional problem-solving skills, and is committed to fostering positive client relations. If you are driven by results and dedicated to providing outstanding service, we invite you to apply for this opportunity with City Wide Facility Solutions.

Benefits

• Base Salary $63,500 - Total Compensation Year 1 - $85,000 - $95,000 based on performance.
• Uncapped Bonus and Commissions Potential
• Dental, medical and vision insurance
• Life insurance paid by company
• 401k + 4% match by company
• 8 paid Holidays
• Designated Territory
• Mileage reimbursement
• Company issued equipment (cellphone, laptop, and tablet)