Operations Manager at Capita overseeing a team to achieve service levels and performance objectives. Leading HR initiatives and managing operational risks with a focus on customer satisfaction.
About the role
- S&OP Analyst working cross-functionally with sales, product, finance, and supply chain. Driving demand plans and managing supply chain impacts to support CCA sales growth.
Responsibilities
- Responsible for working cross functionally to obtain and create future demand plans supporting CCA sales channel growth (Retail, Wholesale, ACDelco)
- Work with cross-functional partners in sales/marketing and product teams to create proposed demand plans, understand supply constraints, and analyze for impact to revenue targets, for short, mid and long-term planning time horizon
- Utilize the latest tools to understand constraints in the supply chain and their impacts to sales and financial targets
- Identify demand risks and opportunities based on supplier constraints, statistical analysis, events evaluation, and customers’ feedback
- Understand S&OP parameters required to drive accountability through the S&OP Process
- Monitor and manage key performance indicators for GMNA S&OP pertaining to demand
- Ensure consensus demand aligns with forecast for the appropriate periods
- Perform ad hoc analysis of demand to support S&OP
Requirements
- Proficiency in Excel
- Bachelor’s Degree or relevant experience in Supply Chain, Supply/Demand planning
- Desire and ability to learn SQL Developer, KNIME, or Databricks
- Working knowledge of Sales & Operations Planning parameters and overall objectives
- Ability to analyze data and develop key takeaways in complex datasets
- Ability to excel in a fast paced, cross functional environment to successfully resolve issues, while maintaining positive working relationships with peers and leaders
Benefits
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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