Co-op position within the Salesforce/AWS Engineering team responsible for platform maintenance and development at Glenmede. Opportunities include troubleshooting, data analysis, and end-user support.
Responsibilities
The Salesforce/AWS Engineering team is responsible for the maintenance and new development of the Salesforce.com platform and associated Cloud technologies (AWS, Pardot, DocuSign) for Glenmede.
Provides day-to-day end-user support to troubleshoot problems and works on projects to add/improve the capabilities of the platform, especially workflow automation and integrations with other Glenmede systems.
The role will require rapid learning of one or more business functions and their use of the Salesforce platform, and ability to translate business use-cases and needs into technology deliverables.
Depending on the technical skills of the candidate, the role may include assisting with: End-user support, Data analysis/reporting, Documenting requirements, Systems testing, Development & programming
Requirements
Programming experience is not required, but candidates should have a basic understanding of computer science, including data modeling and relational databases.
Understand Visio workflows.
Strong analytical and problem-solving skills.
Strong organizational / planning skills and ability to manage multiple tasks at once.
Ability to work independently with loose guidelines.
Proficient with Microsoft Office (Word, Excel, PowerPoint, Visio).
Benefits
Hybrid work environment, 3 days per week in the office (Philadelphia, PA)
Equal Opportunity Employer
Opportunities for continuous career growth and development
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