Hybrid Social Worker, Manager

at Golden Gate Regional Center (GGRC)

• Job title: Social Worker, Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $84,495 - $101,395 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, San Mateo, United States

About the role

• Manager overseeing Social Work services, providing management direction and advocacy in GGRC's San Mateo office. Requires leadership and experience in a dynamic environment.

Responsibilities

• Management of Regional Center Services to Individuals and Families
• Define and monitor expectations of staff
• Direct staff the delivery of clinical and social work services
• Interpret policy within agency guidelines
• Oversee synchronization activities between social work staff and Community Services
• Represent the agency in informal hearings as requested
• Draft and implement internal procedures
• Manage the POS function for local office
• Oversee coordination of premises issues
• Interface with those served, service providers, and staff
• Continuously assess current processes and procedures
• Collect all documented procedures and document unwritten procedures
• Develop and apply tools to assess the impact of processes and procedures
• Document areas in need of improvement
• Provide leadership at the County level
• Oversee the hiring and supervision of social work staff
• Manage workflow and staff time/work coverage
• Hold regular staff meetings
• Provide leadership to enable staff to efficiently utilize time and resources
• Oversee the hiring and management of office assistant staff
• Recommend specific training for staff
• Ensure regular performance evaluations are given
• Coordinate with peers to collect data on success
• Exemplify and articulate Agency’s strategies and performance standards
• Inform staff on the County Office’s performance success
• Ensure services comply with the state and agency requirements
• Act as community liaison and agency representative
• Make recommendations for training for providers and those served
• Conduct research for and make recommendations regarding agreements with other community organizations
• Participate in special projects and assist with additional tasks
• Maintain all client information as confidential

Requirements

• Master’s degree in Social Work or related human services field
• Leadership experience within Regional Center may be a substitute for Master’s degree requirement
• Graduate degree in Management, Human Services with emphasis in Management or equivalent preferred
• Significant course work towards a graduate degree in management and/or business administration may be considered
• 5+ years’ work experience in dynamic organizations, or non-profits
• 3+ years of management/leadership experience in a Human Services or related field
• Previous work experience in a Regional Center preferred
• Ability to influence change within the team
• Ability to negotiate and to interface at all levels
• Ability to provide analytical thinking principles
• Ability to develop standard business written communications
• Ability to convey complex information and ideas clearly
• Ability to develop and deliver presentations
• Ability to operate basic office equipment
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook®
• Ability to interpret and apply a variety of legal requirements and policy standards
• Ability to prepare statistical and narrative reports
• Knowledge of the principles of advocacy and community organization
• Ability to effectively run meetings
• Strong time management skills for self and others

Benefits

• Medical and Dental benefits with a generous employer contribution
• Additional employer paid Life, Disability and Vision coverage
• 10% employer contribution to a 403(b) retirement account
• 13 vacation days
• 15 sick days
• 11 paid holidays
• 6 personal holidays
• Up to 5 paid days for continuing education