Key Account Manager at Dentsply Sirona maximizing sales potential in dental products. Managing relationships and executing strategies across hospitals and dental care organizations.
About the role
- Quality & Improvement Manager responsible for leading quality assurance and continuous improvement initiatives at Gov Facilities Services Limited. Collaborating with regional teams to enhance safety and service delivery.
Responsibilities
- Lead quality assurance frameworks and standards across Operations
- Ensure consistent policies, processes and Health and Safety governance
- Oversee audit programmes, corrective actions and assurance reporting
- Analyse operational data to support regional and national decision making
- Identify risks, trends and improvement opportunities
- Lead continuous improvement activity across operations
- Conduct root cause analysis to drive sustainable change
- Support regions to embed new ways of working and best practice
- Work with IT on digital project implementation and adoption
- Champion a culture of quality, discipline and data‑driven improvement
Requirements
- Strong Excel and Power BI skills with data analysis and root cause capability
- Experience in quality, service improvement or operational governance in regulated environments
- Experience supporting Health and Safety governance
- Ability to design and embed processes, controls and reporting
- Experience delivering digital or workflow solutions with technical teams
- Skilled at influencing senior and frontline stakeholders
- Audit and compliance review experience
- Experience working across multi‑site or national operations
- Lean Six Sigma Yellow or Green Belt
- NEBOSH General Certificate (or working towards)
- Degree or equivalent experience in a relevant field
Benefits
- 25 days annual leave plus bank holidays
- Hybrid working pattern
- Private GP access and Employee Assistance Programme
- Financial reward schemes and retailer discounts
- A strong safety culture and commitment to diversity and inclusion
- Death in Service benefit (4× salary)
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