Premier Support Engineer providing technical leadership to enterprise customers and influencing cloud integrations at Trimble. Resolving complex cloud issues and building performance telemetry dashboards for enterprise solutions.
About the role
- Intern providing technical support for live editorial events at Getty Images. Assisting with workflows that power global coverage of major sporting and entertainment assignments.
Responsibilities
- Assist with pre-production setup and technology configuration for live events.
- Support FTP/API workflows and documentation of processes.
- Provide weeknight and weekend support to internal and external Slack channels.
- Shadow senior technicians and gradually take on independent assignments.
- Help troubleshoot and resolve technical issues during events under supervision.
- Contribute to workflow improvements and system automation projects.
- Work in a team environment with fellow technicians, Operations, photographers, editors, Technology, and other departments.
Requirements
- The desire to learn advanced computer/IT skills, including thorough understanding of networking, subnets, and IP configuration.
- Basic understanding of technology systems and willingness to learn advanced workflows.
- Strong communication skills and ability to work collaboratively in diverse environments.
- You possess the ability to problem solve and take initiative.
- Flexibility to work evenings and weekends as needed for event coverage.
Benefits
- Health and well-being program
- Professional development opportunities
- Company-paid holidays
- Flexible working arrangements
- Collaborative environment
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