Hybrid Regulatory Operations Associate

at Penfold

• Job title: Regulatory Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: €1,975 per month
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Tallinn, Estonia

About the role

• Tax Operations Associate managing tax relief claims and reporting processes for Penfold's operations. Collaborating with teams to ensure compliance and data integrity in tax submissions.

Responsibilities

• Process Penfold’s monthly tax relief claims, ensuring submissions are accurate and complete.
• Allocate tax relief payments once received, making sure all values are correctly matched and accounted for.
• Run, manage, and submit various tax reports that occur monthly, six-monthly, and annually.
• Handle large amounts of data across multiple systems – spotting anomalies, fixing issues, and ensuring data integrity.
• Work closely with Regulatory Operations, Finance, Engineering, and other internal teams to keep our tax processes compliant and up to date.
• Identify opportunities to automate and optimise repetitive tasks – and work with Product & Engineering to help make that happen.
• Keep documentation sharp, clear, and current so that processes remain robust and auditable.
• Support audits and regulatory reviews with well-structured data and detailed reporting.

Requirements

• 1–3 years’ experience in operations, finance, tax, accounting, or a similar data-driven role
• Strong Excel or Google Sheets skills – comfortable working with formulas, joins, lookups, pivots, and large datasets.
• Advantageous: some working knowledge of SQL or an interest in learning it.
• A detail-focused, analytical mindset – you spot when something doesn’t quite add up.
• Comfortable handling and manipulating significant data volumes across multiple systems.
• A clear and confident communicator who can work effectively with teams like Operations, Finance, and Product.
• Proactive, adaptable, and calm under pressure – especially around reporting deadlines.
• Familiarity with UK tax rules, particularly around pension tax relief.
• Experience working within a regulated environment or on tax-related processes.
• Exposure to automation tooling, scripting, or workflow optimisation.
• Experience handling tax reporting or HMRC submissions.

Benefits

• A competitive salary – we proactively review salaries to make sure you get what you deserve
• Meaningful share options – own a part of Penfold and share in our success
• Medical insurance through Confido
• Unlimited holiday – we’re interested in your output, not how many holidays you go on!
• Hybrid working – we like people to come into our office (so you need to live in Tallinn) at least a couple of days a week to collaborate, but we trust you to get your work done in whatever environment suits you
• Great community office space in the heart of Tallinn
• Free drinks & snacks + company lunch every week
• Laptop and WFH equipment as required
• Learning and Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual
• Quarterly company socials + regular team meetups throughout the year
• Plus a host of other benefits – see benefits page