AI Engineer II at Honeywell responsible for developing and implementing AI algorithms and systems. Collaborating with teams in a hybrid work setting to solve complex business challenges.
About the role
- Director of Enterprise Sales managing AI-powered customer experience sales team at Genesys. Responsible for driving sales strategy and supporting enterprise opportunities across the United States.
Responsibilities
- Lead, coach, and develop a team of AI and Experience Orchestration Directors operating as specialist overlay sellers
- Establish clear operating models that define how AI specialists work with and through core Account Executives on accounts and opportunities
- Drive consistent execution of AI focused sales motions that support pipeline and revenue goals
- Partner with subregional direct sales leadership to align AI specialist coverage, priorities, and engagement models
- Ensure AI specialists effectively translate customer business challenges into AI-driven use cases, measurable outcomes, and value narratives
- Model effective executive presence, thought leadership, and consultative selling techniques in customer and internal engagements, setting the standard for specialist sellers
- Support complex, strategic enterprise opportunities by engaging with senior customer stakeholders alongside Genesys sales leadership and specialist sellers
- Monitor AI market trends, competitive dynamics, and customer feedback to continuously evolve specialist enablement, messaging, and sales approach
- Collaborate cross functionally with Product, Marketing, Enablement, Customer Success, and Professional Services to bring customer insights back into the organization – both leveling up the field and continuously improving Genesys go-to-market effectiveness
Requirements
- Bachelor’s degree or equivalent practical experience
- 10+ years of experience in enterprise software sales, including AI-related solutions in the customer experience domain
- 5+ years of people management experience, preferably leading specialist overlay / subject matter expert teams; direct sales or pre-sales leadership also relevant
- Strong understanding of AI powered customer experience, conversational AI, or experience orchestration technologies
- Proven ability to influence outcomes through partnership with Account Executives and sales leadership without direct account or opportunity ownership
- Demonstrated success supporting enterprise sales teams in driving new logo acquisition and expansion growth
- Excellent communication, presentation, and executive engagement skills
- Strong collaboration skills and comfort operating in matrixed sales environments
- Ability to manage multiple priorities and guide teams through complex, ambiguous sales cycles
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
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