Hybrid Biomedical Engineering Technician, Level 1

at GE HealthCare

• Job title: Biomedical Engineering Technician, Level 1
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, United States

About the role

• Biomedical Engineering Technician evaluating and repairing biomedical equipment for GE HealthCare clients. Ensuring customer satisfaction through effective service delivery and communication.

Responsibilities

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment.
• Drives customer satisfaction through service excellence.
• Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
• May assist more experienced technicians on basic and more complex repairs/resolution.
• Effectively communicate and partner with teammates and colleagues.
• Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
• Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
• As instructed, implement GE/customer facility contract and supports business goals/objectives.
• Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
• When trained, able to share on-call responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electrical, electronics, IT or mechanical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test.
• In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Benefits

• Competitive compensation
• Professional development opportunities
• Career growth opportunities
• Relocation Assistance Provided