ECM Program Manager leading Enhanced Care Management program at Pacific Health Group. Guiding regional teams to ensure vulnerable populations receive necessary care and support.
About the role
- Programme Manager overseeing UK brand migrations, managing planning, execution, and cross-functional coordination for global subscriptions business. Actively engaging with multiple stakeholders for successful delivery.
Responsibilities
- Manage the planning and execution of all UK brand migrations, alongside the detailed requirements analysis and documentation.
- Capture and document the unique requirements of UK brands, ensuring that you deliver them smoothly and align them with the overall roadmap and approach of the global programme.
- Coordinate the delivery of the migration across the UK portfolio, working with Marketing Project Leads, Product, Technology, Subscriptions, Brand and Legal.
- Manage programme governance and ensuring that the company meets all business and system needs through clear analysis and specification.
- Responsible for risk and issue management, dependency tracking across the UK workstream, and for producing the key analysis documentation.
Requirements
- Experience delivering Digital or IT projects.
- Experience in a Business Systems Analyst or similar role, focused on requirements gathering.
- Stakeholder management, and experience working with multiple stakeholders.
- Experience analysing and interpreting data.
- Work across time zones with occasional early or late meetings.
- Experience in Programme or Project Management combined with proven experience as a Business Systems Analyst, ideally within digital, IT, or subscription-based environments.
- A track record of delivering complex projects involving multiple stakeholders.
- Expertise in requirements elicitation and documentation, including writing functional specifications, user stories, and managing requirements traceability.
- Expertise in agile delivery methodologies, and able to adapt to evolving business needs.
Benefits
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programmes
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