CRO Manager at Future responsible for establishing and scaling Growth CRO programs. Driving conversion rate improvement and collaboration with teams to optimize user journeys in digital businesses.
Responsibilities
Responsible for establishing, coordinating and scaling a best-in-class Growth CRO and experimentation program across the full funnel - from first click and landing pages through to checkout, onboarding and early-life engagement.
Instrumental in improving CAC efficiency and LTV by driving higher conversion rates throughout the user journey and increasing test velocity across teams.
Requirements
Proven experience building and scaling full-funnel CRO and experimentation programs within high-growth digital businesses.
Expertise in A/B testing platforms (Optimizely, VWO, AB Tasty, Adobe Target) and experimentation methodology.
Strong foundation in statistics, test design and hypothesis-driven optimisation.
Proficiency with analytics tools (GA, Adobe Analytics) and behavioural analytics (Hotjar, ContentSquare, Glassbox).
Solid understanding of UX/UI principles and behavioural psychology as they drive conversion and user retention.
Able to translate complex data into compelling commercial narratives.
Experience influencing cross-functional stakeholders and driving alignment.
Benefits
Uncapped leave, because we trust you to manage your workload and time
When we hit our targets, enjoy a share of our profits with a bonus
Refer a friend and get rewarded when they join Future
Well-being support with access to our Colleague Assistant Programmes
Opportunity to purchase shares in Future, with our Share Incentive Plan
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