Hybrid MDiv Program Manager – Academic Advisor

at FULLER Equip

• Job title: MDiv Program Manager – Academic Advisor
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $32 - $33 per hour
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Pasadena, United States

About the role

• MDiv Program Manager and Academic Advisor developing strategies for student success and retention in Fuller’s Master of Divinity Program. Managing program details and supporting students towards their educational goals in a hybrid role.

Responsibilities

• Manage the MDiv Program as it relates to student success, student retention, and degree completion.
• Represent the MDiv Program institutionally on programmatic aspects pertaining to student success, student retention, and degree completion.
• Provide detailed updates and insights about the MDiv Program, students enrolled in the degree program, registration and retention trends, and student success information at the weekly Retention and Enrollment Conversations.
• Serve as a strategic liaison between Academic Advising and the faculty, dean of SMT (School of Mission and Theology), and CEEI (Center for Educational Excellence and Innovation) in support of student success, student retention, and degree completion.
• Initiate and facilitate conversations with a team of program advisors who support students in the MDiv Program on a regular basis.
• Update program advisors on changes to degree requirements, substitutions, scholarship and retention initiatives, and other topics pertaining to student success, retention, and degree completion.
• Meet regularly with the Associate Director of Academic Advising to align on matters pertaining to the curriculum, substitutions, and procedures.
• Work closely with the advising team to address student concerns and proactively provide solutions.
• Partner with Concentration Leads, Cohort Leads, Ecclesial Liaisons, Office of Student Engagement (student groups and other extracurricular activities), Apprenticeships, and Fuller Careers and Personal Development (professional formation) to maximize student success, retention, and degree completion.

Requirements

• Recipient of, or in the progress of, a Master’s degree in theological education, psychology, higher education, or a related field, and in good academic standing.
• Three to five years of experience in advising and student retention preferred
• Highest level of integrity and confidentiality.
• Strong interpersonal skills, multicultural sensitivity, and good conflict-resolution skills
• Ability to work within a diverse team and communicate effectively with culturally and ethnically diverse populations.
• Excellent oral, written, and critical thinking skills.
• Initiate, prioritize, and complete multiple tasks with accuracy, efficiency, and attention to detail.
• Establish and maintain cooperative relationships with staff, faculty, and students, maintaining a warm and professional manner with a positive employee relations and customer service mindset.
• Good computer skills: including Apple, Microsoft Office, Salesforce, Banner, and Google applications.
• Conversational Korean or Spanish preferred.

Benefits

• Must be willing to abide by Fuller Community Standards
• Must be willing to sign Fuller’s Statement of Faith