Catastrophe Field Claims Specialist handling complex claims in the field for AAA. Working hybrid with responsibilities in Michigan, Illinois, and Minnesota.
About the role
- Claims Handler evaluating pet insurance claims for Lassie, a growing InsurTech company revolutionizing pet insurance in Europe. Handling customer inquiries and improving claims processes.
Responsibilities
- Assess and process pet insurance claims, ensuring compliance with our policy terms and conditions.
- Communicate with pet owners and provide clear updates on the status of their claims.
- Work with veterinarians and clinics to gather necessary documentation.
- Contribute to improving claims handling processes to increase efficiency.
- Promote Lassie's mission to deliver exceptional pet care solutions.
Requirements
- Previous experience in claims handling, insurance, or a related field.
- Experience as a veterinary assistant or in animal care is a plus.
- Strong organizational skills and attention to detail.
- High adaptability in a multicultural environment.
- Fluent in French (written and spoken).
- Proficiency in conversational English is required.
- A genuine love of animals.
Benefits
- Opportunity to join a fast-growing company at the forefront of an expanding market, at the early stage of a scale-up.
- Equity participation.
- A flexible, dynamic, and friendly company culture where everyone plays an important role in a close-knit, upbeat team.
- The satisfaction of working on a product and brand that delight customers and make the world a better place.
- Employee discount on Lassie pet insurance.
- Swile meal card.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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