Senior UX / Product Designer at Gopuff shaping user experience. Collaborating closely with Product and Engineering teams to deliver high - quality product designs.
About the role
- Senior Product Manager for Fleet Management developing intuitive tools and insights for fleet operations. Leading product strategy and collaborating with cross-functional teams for effective implementation.
Responsibilities
- Define and execute a strategic roadmap for a suite of fleet management tools and insights modules, ensuring a unified and scalable user experience.
- Conduct deep-dive user research to identify friction points in fleet workflows and translate those needs into high-impact product features.
- Own the product lifecycle from ideation to launch, maintaining a prioritized backlog and authoring detailed PRDs.
- Partner with Design to 'bring data to life,' creating insights modules that allow managers to quickly interpret KPIs and take immediate action.
- Collaborate with Engineering to build a modular UI framework that provides a consistent experience across different fleet management functions.
- Work closely with Operations, Account Management, and Marketing to ensure product releases align with business goals and customer expectations.
- Lead product launches by facilitating training and communications for internal teams to ensure seamless customer adoption.
- Ensure the fleet toolset integrates effectively within the broader digital ecosystem and supports multiple user personas.
- Utilize usage analytics, NPS, and customer feedback to measure the success of specific modules and identify areas for iterative improvement.
- Partner with Analytics teams to ensure proper site instrumentation, providing visibility into how fleet managers interact with specific tools.
Requirements
- Bachelor's degree in business, Computer Science, Design, or related field
- 5+ years of Product Management experience, preferably in B2B, or SaaS.
- UX Focus: Proven track record of developing customer-facing interfaces and managing complex user personas.
- Data Literacy: Demonstrated ability to translate large datasets into simplified, actionable dashboard experiences.
- Matrix Navigation: Ability to lead through influence in a highly matrixed environment, managing multiple stakeholders and technical dependencies.
- Familiarity with modern product tools: JIRA, Figma, Google Cloud, and GitHub.
- Strong understanding of API-driven architectures and modular design systems.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
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